KITERETSU inc.

Zookeeper Battle Support

For inquiries on ios devices, please follow the instructions here

• We cannot answer questions regarding in-game strategies.
• Inquiries made outside of business hours will be replied to on or after the next business day.
• Some support inquiries will require extended investigation.
• Emoji and other special characters may appear illegible when sent.
• Please refrain from forwarding or using responses from our support team for other purposes.
• Your email address will be used for the purposes of support only.

Support Form

[Support Hours]

Mon-Fri 11:00am-6:00pm JST Closed holidays

* Required Items

Zookeeper Battle Username *

This field is case-sensitive

Invite ID *

Found under "Search" on the My Zoo Friend's screen

Device Type *

Issue Date *

iTunes Purchase History

Please include for inquiries regarding item purchases

Email Address *

Email Verification *

Support Inquiry *